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Category: FAQ

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Windows cannot find svcr.exe

svcr.exe must be present in: c:\wsessionc:\programdatac:\program files (x86)\rdplus\userdesktopc:\program files (x86)\rdplus\userdesktop\files You can copy a svcr.exe from one of…

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Target RDP Server not accessible / Error connecting – target server not available – contact your network administrator

This error can happen for various reasons, the main one being a GPO that has been modified. Try…

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Java OpenJDK JRE failed to install

This happens when Java OpenJDK JRE fails to install by itself. To solve the issue you need to…

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An internal error has occurred

The Dev Team has investigated the 'an internal error has occurred' error originated from the Windows Update KB4457139.…

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When I try to connect to my RDPlus server, I get a 0x507 or 0x506 error message – Windows XP

This error message indicate that you are trying to connect from an Windows XP computer to a Windows…

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When I try to connect remotely to a RDPlus server, I get a “Remote Desktop can’t connect to the remote computer” error message

This message indicates that a network problems occurred, please check the following : 1- Check out the IP…

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Two app / program icons are displayed

When assigning the Remote Taskbar, it will display the application's shortcuts present in the user's profile. This is…

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RemoteApp: user can’t reconnect

When using RemoteApp you can't 'just' disconnect/reconnect. You need to do a proper logoff. However you can force…

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Many hs_err_pidXXXX.mdmp files

If you discover having too much .mdmp files, then  you need to : -¬†update Java, update RDPlus - change the…

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Cannot print using Universal Printer

Sometimes when printing using Universal Printer the client won't print.  A working pdf reader must be installed to…

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