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Remote Support: Starter

RDPlus perpetual license price does not include Updates & Support.

To keep your RDPlus installation up-to-date and protected, it is highly recommended to maintain an active Support and Updates subscription.

During the subscription period you will recieve the following benefits:

Installation rights to all software updates and bug fixes
Installation rights to new versions of RDPlus
Free Australian phone support for RDPlus issues during business hours (9am-5pm Mon-Fri UTC+10)*
1x free license re-hosting per year (transfer of license)

RDPlus has been in active development for over a decade, we are constantly developing new features and making optimizations to the platform.

Although RDPlus is a highly stable and reliable product sometimes external factors out of our control such as Windows updates can create issues with RDPlus. We stay ontop of these issues aswell as we can, if there is an incompatibility with a new Windows update, a patched update of RDPlus will promptly be released that addresses the issue. If you do not hold an active RDPlus subscription you are not entitled to recieve these updates and could face downtime in a live environment.

*Please note, free phone support is only for assistance with RDPlus issues. If you require one of our technicians to setup your RDPlus server or make configuration changes, we charge a fixed rate of $109 per hour + GST, billed in 15min increments.

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Remote Support: Starter

RDPlus perpetual license price does not include Updates & Support.

To keep your RDPlus installation up-to-date and protected, it is highly recommended to maintain an active Support and Updates subscription.

During the subscription period you will recieve the following benefits:

Installation rights to all software updates and bug fixes
Installation rights to new versions of RDPlus
Free Australian phone support for RDPlus issues during business hours (9am-5pm Mon-Fri UTC+10)*
1x free license re-hosting per year (transfer of license)

RDPlus has been in active development for over a decade, we are constantly developing new features and making optimizations to the platform.

Although RDPlus is a highly stable and reliable product sometimes external factors out of our control such as Windows updates can create issues with RDPlus. We stay ontop of these issues aswell as we can, if there is an incompatibility with a new Windows update, a patched update of RDPlus will promptly be released that addresses the issue. If you do not hold an active RDPlus subscription you are not entitled to recieve these updates and could face downtime in a live environment.

*Please note, free phone support is only for assistance with RDPlus issues. If you require one of our technicians to setup your RDPlus server or make configuration changes, we charge a fixed rate of $109 per hour + GST, billed in 15min increments.

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RDPlus Security: Updates and Support 3 Year

RDPlus Remote Support perpetual license price does not include Updates & Support. To keep your RDPlus Remote Support installation up-to-date and protected, it is highly recommended to maintain an active Support and Updates subscription. During the subscription period you will recieve the following benefits:

  • Installation rights to all software updates and bug fixes
  • Installation rights to new versions of RDPlus
  • Free Australian phone support for RDPlus issues during business hours (9am-5pm Mon-Fri UTC+10)*
  • 1x free license re-hosting per year (transfer of license)

RDPlus has been in active development for over a decade, we are constantly developing new features and making optimizations to the platform. Although RDPlus is a highly stable and reliable product sometimes external factors out of our control such as Windows updates can create issues with RDPlus. We stay ontop of these issues aswell as we can, if there is an incompatibility with a new Windows update, a patched update of RDPlus will promptly be released that addresses the issue. If you do not hold an active RDPlus subscription you are not entitled to recieve these updates and could face downtime in a live environment. *Please note, free phone support is only for assistance with RDPlus issues. If you require one of our technicians to setup your RDPlus server or make configuration changes, we charge a fixed rate of $109 per hour + GST, billed in 15min increments.

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RDPlus Security: Updates and Support 2 Year

RDPlus Remote Support perpetual license price does not include Updates & Support. To keep your RDPlus Remote Support installation up-to-date and protected, it is highly recommended to maintain an active Support and Updates subscription. During the subscription period you will recieve the following benefits:

  • Installation rights to all software updates and bug fixes
  • Installation rights to new versions of RDPlus
  • Free Australian phone support for RDPlus issues during business hours (9am-5pm Mon-Fri UTC+10)*
  • 1x free license re-hosting per year (transfer of license)

RDPlus has been in active development for over a decade, we are constantly developing new features and making optimizations to the platform. Although RDPlus is a highly stable and reliable product sometimes external factors out of our control such as Windows updates can create issues with RDPlus. We stay ontop of these issues aswell as we can, if there is an incompatibility with a new Windows update, a patched update of RDPlus will promptly be released that addresses the issue. If you do not hold an active RDPlus subscription you are not entitled to recieve these updates and could face downtime in a live environment. *Please note, free phone support is only for assistance with RDPlus issues. If you require one of our technicians to setup your RDPlus server or make configuration changes, we charge a fixed rate of $109 per hour + GST, billed in 15min increments.

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RDPlus Security: Updates and Support 1 Year

RDPlus Remote Support perpetual license price does not include Updates & Support. To keep your RDPlus Remote Support installation up-to-date and protected, it is highly recommended to maintain an active Support and Updates subscription. During the subscription period you will recieve the following benefits:

  • Installation rights to all software updates and bug fixes
  • Installation rights to new versions of RDPlus
  • Free Australian phone support for RDPlus issues during business hours (9am-5pm Mon-Fri UTC+10)*
  • 1x free license re-hosting per year (transfer of license)

RDPlus has been in active development for over a decade, we are constantly developing new features and making optimizations to the platform. Although RDPlus is a highly stable and reliable product sometimes external factors out of our control such as Windows updates can create issues with RDPlus. We stay ontop of these issues aswell as we can, if there is an incompatibility with a new Windows update, a patched update of RDPlus will promptly be released that addresses the issue. If you do not hold an active RDPlus subscription you are not entitled to recieve these updates and could face downtime in a live environment. *Please note, free phone support is only for assistance with RDPlus issues. If you require one of our technicians to setup your RDPlus server or make configuration changes, we charge a fixed rate of $109 per hour + GST, billed in 15min increments.

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RDPlus Advanced Security

With RDPlus Security, fully secure your RDS server today!

Essentials Edition

$260
/server

Perpetual license

  • Homeland Protection
    Restrict allowed incoming connections only to the countries necessary for your business operations.
  • Brute Force Defender
    Stop brute force attacks quickly. Your server will no longer have to process thousands of failed login attempts. allowed incoming connections only to the countries necessary for your business operations.
  • Global IP Management
    Easily manage IP addresses from one place with a single list for both blocked and whitelisted IP addresses.
  • Working Hours
    Restrict allowed incoming connections to only the days and times required for business operations.
  • Ransomware Protection
    Detect and block any kind of ransomware attacks! Suspicious programs and files are automatically put in quarantine. Then you can restore them in a click!

     

  • Permissions
    Manage the list of available folders/files for users/groups in one place.
  • Secure Desktop
    Offers a simple slider interface to choose access policies for users or groups.
  • Endpoint Protection
    If a user’s credentials are compromised, attackers can’t log in to your servers without the device linked to this user account.
  • Hacker IP Protection
    Block millions of malicious IP addresses from our worldwide community blacklist of known threats.
RECOMMENDED

Ultimate Edition

$430
/server

Perpetual license

  • Homeland Protection
    Restrict allowed incoming connections only to the countries necessary for your business operations.
  • Brute Force Defender
    Stop brute force attacks quickly. Your server will no longer have to process thousands of failed login attempts. allowed incoming connections only to the countries necessary for your business operations.
  • Global IP Management
    Easily manage IP addresses from one place with a single list for both blocked and whitelisted IP addresses.
  • Working Hours
    Restrict allowed incoming connections to only the days and times required for business operations.
  • Ransomware Protection
    Detect and block any kind of ransomware attacks! Suspicious programs and files are automatically put in quarantine. Then you can restore them in a click!
  • Permissions
    Manage the list of available folders/files for users/groups in one place.
  • Secure Desktop
    Offers a simple slider interface to choose access policies for users or groups.
  • Endpoint Protection
    If a user’s credentials are compromised, attackers can’t log in to your servers without the device linked to this user account.
  • Hacker IP Protection
    Block millions of malicious IP addresses from our worldwide community blacklist of known threats.
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Server Genius

Server Genius is an integrated monitoring solution: our server monitoring tool simultaneously monitors your RDS Servers (processors, memory, performance, traffic…) as well as Websites and Remote Sessions!

Understand, predict and avoid any issue that could harm your production. Server Genius gives you facts and data about your server, applications and users. Install it in 30 seconds on your server and get a clear understanding of its usage and performance.

It will provide you with relevant reports to fully get control of your server’s environment:

  • Server Monitoring reports
  • Users Activity reports
  • Running Applications reports

What more do you need? Monitor your server and website on one interface right now!

The Web interface allows you to get a complete overview of your server and website’s activities even from your tablet or mobile phone!

Track changes, resources usage and events with real-time email alerts: don’t wait for your users to complain!

Features and benefits


Easy setup and use

  • 30 seconds setup guarantee
  • No complex reports designer
  • No long days required to setup complex reports

It just works out of the box, and displays the most useful data extracted from your server and from your website.

Reduce software costs

Using Server Genius, save your company money by monitoring applications licensed “by users” and detecting over-licensed applications or even unused software!

Server Genius helps you to optimize your software resources and reduce unnecessary costs.

Increase server’s performance and users productivity

Server Genius helps you discovering quick-wins such as moving some users to an under-used server, and planning on the long-term your IT infrastructure evolution.

Real-time and historic reports on your server and website performances, users and applications

Server Genius gives you facts and data about your server usage (CPU, Memory, I/O, Disks), applications usage and users on Remote Desktop Services. Get reports on your website health, availability, performances and responses.

Track changes, resources usage and events with real-time email alerts

Don’t wait for your users to complain! Monitor your server for unexpected usage spikes, and server for long time responses or downtime duration.

User-friendly Web interface

Access all your reports anytime and anywhere with our user-friendly web application.

Server Genius web interface is fully compatible with tablets (iPad, Android, Surface…) and mobile phones (iPhone, Android, Windows…)

 


Compare Editions

Permanent license Servers Websites
ServerGenius License – Essentials edition 1 1 $130
ServerGenius License – Startup edition 5 5 $500
ServerGenius License – Business edition 10 10 $920

 


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Virtual Printer

Easy printing from your remote applications to your local printer. Native print dialogs and faster printing make it the ultimate remote desktop printing tool!

Print from a Remote Desktop or a RemoteApp session to your local printer. Printer redirection software allowing to use local printers in remote desktop session.
RDPlus Virtual Printer is a reliable and easy to-use solution for RDPlus remote desktop printing.

It allows to use your local printer in a remote desktop. The program creates a virtual printer on the remote server and maps it to the local printer as if your local printer were plugged directly to the server side. So, you can print to your local printer from the remote session or application.

Overview

RDPlus Virtual Printer is a printing solution for RDPlus environments. Users print directly to their local printers without installing printer drivers on any RDPlus server.

The program consists of Workstation and Server parts. Workstation part should be installed on the local computer or thin client. Server side goes to the remote server and creates the Virtual Printer. The Virtual Printer is mapped over the existing remote desktop connection to a locally plugged hardware printer or even network printer.

There is also no need to worry about drivers on the server as the software already has everything it needs to work flawlessly.

Features and benefits

Secure and separates access

RDPlus Virtual Printer takes care of your confidential information. In case of multi-user environment if there are more than one user logged in to the remote side, each printer is isolated within its individual session.

You don’t need to worry that your document containing sensitive data will be sent to somebody else’s printer, even by mistake. Each user can see only own printers within the remote session. It’s not needed to scroll through the list of devices of other users to find your printer.

Driver-less printing solution

Native printer drivers are not required on the remote side. It’s not needed to install any drivers on the remote side every time you plug in a new printer. RDPlus Virtual Printer supports the RDPlus generated client (.connect), RDPlus RemoteApp and Web Portal RemoteApp plug-in.

It does not matter what environment is used (Microsoft Azure, Microsoft Terminal Services, RDPlus, VMware, Amazon and others). Any RDP compatible Client software can be used for accessing remote side. And there is no need to change firewall settings.

Seamless mode support

RDPlus Virtual Printer works perfectly in seamless mode. It is easy and convenient feature which allows to connect your local printer to any remote application running printing in seamless mode.

Fast printing with great quality

RDPlus Virtual Printer reduces printing data volume and as a result speeds data transfers. The image quality of all the printouts is absolutely maintained.

Support for wide range of printers

Printer for Remote Desktop works with all brands of printers so there is no need to switch to any specific hardware. The program maintains all standard printing features, it supports all color modes and resolutions and all standard paper sizes both portrait and landscape orientation.

What Customers Say

In short, it works even better than expected. Installed it to the Terminal Server, printed test page and it worked.

Without any configuration. It’s the product we were waiting for long time.

Previously we were constantly getting issues with printing in remote desktop environment.

 

“With RDPlus Virtual Printer we resolved all drivers issues in a moment. We really like that the program just works without any complex configuration process.”
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2-FA Security

The 2-FA Add-On is a handy new RDPlus tool, integrated as a 30 day trial for 10 users. Two-factor authentication adds an extra layer of security and prevents access to your users’ session even if someone knows their password.

It enables double authentication by combining two different factors:

The user credentials (Logon/Password)
A security code provided by something each user immediately has at hand: A smartphone with an authentication app such as Google Authenticate.

Two-factor authentication is available for the RDPlus Web portal only.

Relying on just usernames and passwords to secure your online accounts is no longer considered safe. Your employees are using RDPlus to work from home, using their own devices to share personal and corporate data online, and then using those same devices for social media and other less secure communications and transmissions.

Simultaneously, viruses designed for broad attacks on everybody are being succeeded by malware customized to target specific companies or individuals. The barriers-to-entry and costs for hackers have fallen precipitously and the nature of the threat is changing.

If you’re an admin responsible for cybersecurity in a large organization, you need to respond to this increased threat with efficient methods. Using the same password for multiple apps, or writing complex passwords on post-it notes means leaving security tokens inserted in computers. All it takes is one weak link in the chain, one impatient or exhausted employee, to leave your organization vulnerable to attack.

RDPlus 2FA is your key to a secure world. By providing dynamic passcodes and multi-factor authentication, this add-on is the identity and access tool you need to secure your corporate network or your own personal data. Whether logging into your work emails or company apps, RDPlus 2FA allows you to use your mobile or other enabled device to access your remote session securely and conveniently.

Prerequisites on the user side:

  1. Enterprise Edition.
  2. personal portable device, such as a Smartphone.
  3. An Authenticator App installed on this device. The following apps can be used to proceed:
    – Authy
    – Google Authenticator
    – Microsoft AuthenticatorOr create a free account on Twilio to receive verification codes by SMS.

 

Prerequisites on the server side:

 

Features and benefits

 

Easy to Setup

After enabling the Add-on in the AdminTool, you can add the users and groups you wish to use this method to authenticate themselves into your Web Applications Portal.
Access management is easy and credential resets can be handled in just a few clicks. Should a user lose or replace their authentication device, a new code can be generated quickly and easily.

Easy to Use

RDPlus 2FA offers the same convenience for users as logging in to apps with Facebook or Twitter, but with the added security of dynamic passwords. It’s a two steps verification process.
One – At the first successful connection to the Web Application Portal, the user will need to configure a RDPlus account on the authenticator app using the QR Code displayed on the screen.
Two – At future connections, the user will always have to enter two pieces of information: his credentials and the security code generated in one click by the authenticator app or received by SMS on his device.

 

Extra Layer of Security

RDPlus 2FA drastically reduces the risk of hacks, providing strong and frictionless passwords to authenticate to the web applications portal. With a single touch users can generate dynamic and one-time number combinations (the verification codes are generally reset every 30 seconds) to supplement static usernames and passwords with added security. It means that even if the passwords are acquired, they cannot be reused or sold.

Available offline and on Multiple Devices

RDPlus Two Factor Authentication is offline and user-generated to provide the traditional and historical method of two-factor authentication on your device without any extra hardware required. Having it installed allows users to authenticate using generated passwords through their device even when those devices are offline. This avoids SMS and voice security issues.
Additionally, the authenticator apps are available on nearly every mobile device on the market today: iPhones, iPads, Android phones, Android tablets, Linux….

Add an Extra Layer of Security to Your Web Portal!

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