Category: FAQ

Issue After installing and configuring RDPlus Remote Support, administrator cannot remember his account username and/or password. No other…

Browsers developer mode allows unrestricted changing of any setting that is served inside */html5/settings.js therefore restrictions on settings.js won't give you full…

1) Check for updates Please check regularly for updates, as most of them offer performance improvements. We recommend…

In ServerGenius, all your data is saved in an open format. We use a PostgreSQL database to store…

Open RDPlus and simply click on the pencil symbol in the home tile.The value currently in used is…

Open an Admin Tool and click on the Web tile. Then click on the "Manage Web Servers" tile:…

Here is the solution to publish a unique folder to a user or a group. Publishing a shared…

You will be able to update RDPlus as long as your subscription to Support and Updates is active.  You can…

In order to get a "green padlock" in your web-brower on a RDPlus Web Access page, you will need a…

By default HTML5 server is able to forward RDP requests from default web ports 80/443 to target RDP server. Some hacker tools reuse this fact to…