🇦🇺 Australian-based support · Mon–Fri business hours
🇦🇺 Australian-based support · Mon–Fri business hours
The ideal alternative to TeamViewer. Provide instant attended or unattended remote assistance to your team or clients, anywhere, at any time.
Securely connect to remote computers, take control of the mouse and keyboard, access files and applications, and fix problems right when your users need help most.
A complete toolkit for attended and unattended support — with no complicated setup.
Agents and end-users simply download and run a small program. The end-user shares their ID and password, and the agent connects through a secure relay server.
Plans are based on concurrent connections — the number of support sessions you can run at the same time. Every plan includes unlimited users and devices, plus updates and support.
For a single technician or small business.
For growing IT and help desk teams.
For larger support teams and MSPs.
Need more than 10 connections, or want to self-host? Contact us for a quote.
Lightweight and quick to run on the devices your team and clients already use.
Not sure what you need? Ask our team.
Can't find your answer? Contact our Australian support team.
RDPlus Remote Support is a TeamViewer alternative for remote assistance and screen sharing. You can connect to your users' or clients' computers to give them the support they need, whether they're at their desk or not.
Just download and run the software. The end-user shares their ID and password (or a support link) with your agent, and the agent connects directly to their screen.
Windows 7 SP1 or later and Windows Server 2008 R2 or later (32-bit and 64-bit, with .NET Framework installed). See system requirements.
Yes. Unattended access lets you securely connect to managed computers without anyone present. You can organise devices into groups, and use Wake-on-LAN to wake low-power machines.
Yes. Multi-agent sessions let several agents connect to the same computer at the same time, and one agent can also support several computers at once.
Yes. Files can be uploaded and downloaded from both sides during a session, and there's a built-in chat box for agent and end-user.
Remote Support is a subscription based on concurrent connections — the number of support sessions running at the same time. Every plan includes unlimited users and devices, plus updates and support. See our plans.
Yes. Download the fully featured 15-day free trial.
Download your free 15-day trial, or talk to our team about the right plan.
