Overview

If you have installed RDPlus Remote Support alongside RDPlus Remote Access on the same machine and want to use the automatic certificate generation, you will need on:

RDPlus Remote Access to:

Have RDPlus Remote Access use port 80 for HTTP
Configure the RDPlus Remote Access certificate

RDPlus Remote Support to:

Configure the domain name and domain administrator email
Check "Auto generate SSL/TLS certificate"
Save
Restart the "RDPlus Remote Support Relay" service

Important

Depending on the port used by RDPlus Remote Access, web port conflicts may arise as only 1 program at a time can listen on a given web port. As a result, you will have to choose which program uses the default HTTPS port (443). By default RDPlus Remote Access will be on port 443 and RDPlus Remote Support will select another port (491) when detecting 443 is already in use, so you will be able to access RDPlus Remote Support at: https://your-domain.com:491

If you need to change HTTPS ports on:

RDPlus Remote Access:

Change it from the AdminTool > WEB > Web Server > HTTPS

RDPlus Remote Support:

Change it from the Web Portal Admin Settings > Server > Relay Port

Again, we recommend you keep RDPlus Remote Access HTTP port set to 80 in order to allow both RDPlus Remote Access and RDPlus Remote Support HTTPS certificate validation.