Category: Common Questions

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How to keep an Html 5 session connected after closing the browser

1. Check the time frame value for ending a disconnected session: - open the AdminTool > Sessions >…

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How can you alphabetically sort the items displayed in the Floating Panel ?

The Floating Panel does not allow classifying the applications in any alphabetical order. However, what you can do…

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How to map Port COM (mapping)

POS and receipt printers manufacturers provide procedures to install their devices in RDS environments which are specific in…

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Dual screens support

If the application you wish to use with RDPlus is already compatible with the use of Microsoft Terminal…

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Bandwidth usage and performance

The bandwidth used will vary depending on: - the graphical content,  - colors - peripheral redirection  - streaming…

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Microsoft EULAs and CALs

RDPlus is an alternative to Microsoft RDS. If you are using Microsoft RDS, you must purchase and install RDS CALs.…

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Connection client doesn’t work as before

We ended generating ".exe" connection clients because the generated ".exe" clients were not signed and as such, detected…

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How can users change their password?

In RDP environment, doing a 'Ctrl + Alt + End' will make this menu appear and allow users to change their…

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Is my application compatible with RDPlus?

If the application you wish to use with RDPlus is already compatible with the use of Microsoft Terminal…

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I would like to talk to somebody on the phone

We provide phone call support.  You can reach us on (07) 3209 4477

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