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End-User Interface

Overview An End-User will receive a custom link from a Support Agent. After clicking on the link, the…

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Agent Web Console

Overview Once logged in, Agents are greeted by a list of available Remote Sessions with End-Users, as well…

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Administrator Web Console

Overview Once logged in, the Administrator is greeted by a simple set of menus that gives them full…

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Product Overview

RDPlus Remote Support in one sentence RDPlus Remote Support enables easy Windows Desktop Session Sharing for Support Agents…

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Installation over RDPlus Remote Access

Overview If you have installed RDPlus Remote Support alongside RDPlus Remote Access on the same machine and want…

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Change your Administrator Password

You can change your Administrator password directly by clicking on the corresponding tile on the Home Dashboard of…

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Updating RDPlus Remote Support

Updating RDPlus Remote Support is easy and can be done by clicking on the corresponding tile on the…

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Activating your license

Open the RDPlus Remote Support interface and click on the License tab.Then, click on the "Activate your License"…

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Installation

Installation is straightforward. Just run the RDPlus Remote Support setup program on the Windows machine you've chosen to…

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Pre-requisites

Hardware Requirements RDPlus Remote Support Client runs on both 32 and 64-bit editions of Windows computers. RDPlus Remote…

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