Category: FAQ

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What about “Network Level Authentication” messages?

If you get the message "Wrong Network Level Authentication credentials!" then you have met following conditions A1. you…

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Using multiple languages

By default the HTML5 client tries to recognize browsers default language and then use it inside RDP session. This behavior is controlled…

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Time zone fine tuning

Important notice, please consider, HTML5 client as browser page has no native access to your system unlike mstsc.exethat is native RDP client with…

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SNI (server name indication) multiple certificates

Important notice: HTML5 client should be always first instance in the network chain, it plays the role of SSL decrypter. Even if…

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Safari iOS/MacOS on HTTPS address with secured Websockets connection fails

Well known problem, Safari on iOS or on MacOS refuses the websockets connection if one of the following issues is present on users side 1. user…

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On Web Access Portal, is it possible to clear user credentials at each logon?

For security reasons, you might want to clear the login/password fields and/or reset the green ticks displayed at…

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My application requires minimum height

Let's assume your application running in HTML5 client requires more size in height than default height value reported by your…

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Is it possible to use local printers, local scanners and local logical drives with HTML5?

HTML5 client is based on pure HTML/JavaScript without any extra plugins and like any other HTML page that you open in browser it…

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Is it possible to connect from iPhone, iPad or Android devices?

Yes, RDPlus is compatible with iPhone, iPad or Android devices. Solution number 1: Use the Web access with an HTML5 connection client which enables the connection from…

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Is it possible to access clipboard?

ClipBoard text usage with HTML5 client. Remember, access to the ClipBoard on browsers level is highly privileged security related action…

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