Category: FAQ

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How to install RDPlus?

Run Terminal Service Plus Setup program and then follow the installation steps : First, chose your preferred language. Click on…

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Is the license perpetual?

Our licenses are permanent.  You don't have to purchase them every year, but only once!However the Update and Support…

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Can I have a quote?

Thank you for your interest in RDPlus! Please check our on-line store to purchase your RDPlus and RDS-Knight…

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I would like to talk to somebody on the phone

We provide phone call support.  You can reach us on (07) 3209 4477

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Best OS for performance

We recommend choosing Windows Server 2019.It's FAST and SECURE.  It is the best Windows version available for now. Windows…

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My internet connection is very slow and I experience some disconnections (TO BE UPDATED)

When connecting to a RDPlus server from a secluded area with a low bandwidth and/or bad Interned connection,…

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I want to have a stable server

If you want a stable system, you just shall decide to use the good practice for a "production…

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Security by custom load balancers or specific proxies.

HTML5 client use few different technics to prevent potential security breaches by hacker activities. But by usage of third…

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Allow only specified file upload extensions or file sizes

If you want to limit upload capabilties of your users only to specified file extensions do also following.…

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What to do when HTML5 gateway stops or crashes?

When HTML5service.exe is not anymore running and accordingly not displayed in the task list or service not anymore…

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