Category: FAQ

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Bandwidth usage and performance

The bandwidth used will vary depending on: - the graphical content,  - colors - peripheral redirection  - streaming…

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Microsoft EULAs and CALs

RDPlus is an alternative to Microsoft RDS. If you are using Microsoft RDS, you must purchase and install RDS CALs.…

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Connection client doesn’t work as before

We ended generating ".exe" connection clients because the generated ".exe" clients were not signed and as such, detected…

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How can users change their password?

In RDP environment, doing a 'Ctrl + Alt + End' will make this menu appear and allow users to change their…

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Is my application compatible with RDPlus?

If the application you wish to use with RDPlus is already compatible with the use of Microsoft Terminal…

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What are the differences between the RDPlus Edition licenses?

RDPlus offers 2 editions, depending on your needs :  Printer Enterprise We listed the features and differences of the different…

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Where is my serial number ( also called S/N )?

1. Locate the RDPlus Administrator Tool on your desktop : AdminTool, 2. Open the AdminTool and go into…

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How do I hide server disk drives?

To hide your server hard disks, please proceed as following :  open the AdminTool,click on the "Sessions" tile…

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How to enable gateway on more than one server?

If you want to avoid having a single gateway server - thus risking a single point failure -,  you can…

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Is RDPlus compatible with SBS Windows operating systems?

Yes, RDPlus works fine on SBS 2012. The only detail you should be aware is the requirement to change…

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